Frequently Asked Questions
It is VERY common for our clientele to let us know that they have never gotten anything custom made before. About 80% say we are their first experience with getting custom designed clothing from scratch, rather than store bought clothing. Some have never gotten any clothing properly altered either.
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That's okay, We get it! So what can you expect? Here are some of the most frequently asked questions we've gotten:
"How do I get something made?"
-To get a custom design started, you first book a consultation (under the "Book Online" tab and select Custom Design). Here, we take your measurements, discuss designs, and research fabric and materials. A copy of this info will be emailed to you. From there, we'll see if we both wish to continue with the design and if so, a price will be given along with the deadline of the completed design.
Construction will begin as soon as the 50% deposit of the total cost is paid. This will cover ordering the materials needed. At least one fitting will be scheduled before the deadline to ensure proper fit. The remaining balance must be paid before the design is released.
"How much will this cost?"
-Total cost will depend on the fabric and
material cost plus labor to sew together. If
shipping or a request for us to travel to you
is required, there will be an additional
fee. Smaller projects vary in labor cost,
however prom and/or formal attire starts at
$200 for the labor alone. Wedding attire
starts at $375 for the labor alone. Payment
plans can be discussed during consultation
if needed or low cost fabrics can be used
instead.
"How are you keeping safe during COVID-19?"
-We book by appointment only. This means because there are no walk-ins to the office, the space remains disinfected in between appointments using Lysol wipes, disinfected sprays, and sanitizer stationed in every room. There is also a restriction on the amount of people allowed in the office at one time. No more than two people are allowed in the space at a time, and this includes the designer. Although masks are now optional, we still have them available in office and still wear them ourselves.
"How long will this take?"
We ask that you allow at least 3 weeks in advance from the date the Deposit is received This is to allow time for ordered fabric and items to ship and arrive. High demand seasons, such as during Prom or Halloween, will result in varied construction time of at least 5-8 weeks in advance from the date the deposit is received.
"What's the difference between an alteration and a custom design?"
-An alteration is when you already have a piece of clothing that needs minor changing. For example, making a dress or pant shorter, replacing a zipper, or mending a small hole. On the other hand, a custom design is where we create a piece from scratch. Measurements are taken, and fabric is purchased, cut and sewn together. A reconstruction is also considered a custom design. For example, bringing in an old sweater from your late grandmother and wanting to turn it into a pillow. Although it is considered a custom design, the pricing may be significantly lower than a traditional custom design.
"It was so professional!
and I absolutely
LOOOOOOVED my dress!"
-Briana R.
"She created my daughter's prom dress from a single picture and a text with her measurements! We live out of state, so there was no fitting, and it was still a PERFECT fit!" Her hands are anointed!
-Greta L.W.
"I am such a huge Fan! I
love everything she
makes! Especially for the
plus sized folks!"
Reginald S.
"Her work is amazing. I can't believe some of the things I see she's made!"
Janet R.